By implementing a new digital document workflow system with FlexTG – which included digitizing federally mandated documents, a national logistics company significantly reduced costs and streamlined their processes. 

Company Profile 

A large American shipping company manages one of the largest truck fleets in the nation, utilizing tens of thousands of vehicles. With numerous major terminals and on-site locations throughout the U.S. and Mexico, they stand out as a leading name in logistics and transportation.  

Obstacles and Issues 

This company faced a costly logistical problem — spending over $2 million annually on FedEx Priority Mail services for federally mandated driver document submissions. The lack of scanning capabilities and a centralized escalation point added to their inefficiencies, making a comprehensive solution essential. 

Innovative Solutions 

Flex Technology Group introduced a digital document workflow system that allows drivers to scan and electronically submit their federally mandated documents to a centralized repository. By integrating national coverage with advanced workflow systems, the shipping company eliminated costs related to mail services for document submissions.  

Results and Advantages 

Flex TG’s implementation of a unified source/national coverage model for document submissions has improved the company’s operations.  

This strategic initiative has reduced turnaround times, eliminated shipping costs, and saved the company $2 million annually.  

Additionally, the new workflow optimization process has also allowed the company to accommodate growth without additional investment, highlighting the scalable advantages of their new system.