National Staffing Firm Gains Control and Cuts Costs with a Streamlined Print Strategy
Operational Complexity and Rising Costs
This national staffing provider was managing a fragmented print environment that lacked transparency and efficiency. With two separate vendors in place, a direct manufacturer and a regional managed service provider, the organization faced disjointed service, inconsistent device management, and unclear invoicing. Internal IT was burdened with manually allocating print costs across 70+ branches every month.
Nearly half the device fleet was past end-of-service life. A significant percentage were oversized A3 machines, despite little to no use of 11×17 printing. Scanning defaults were misconfigured, leading to customer-facing quality issues. Meanwhile, base pricing from the manufacturer increased by nearly $1,200 per month in under a year, with no advance notice or cost breakdown.
Building an Efficient Print Strategy
FlexTG conducted a complete audit of the print environment and engaged directly with internal IT to build a tailored, phased solution. We consolidated vendors under a single agreement, introduced cost-effective A4 devices to replace oversized equipment, and aligned hardware specifications with actual usage patterns.
To minimize disruption, we offered a 12-month service runway on legacy devices. Our team implemented tiered pricing to support a structured refresh plan and delivered customized, branch-level billing to remove the manual workload from internal teams. Additionally, our Moves Team was activated to support the organization’s frequent office consolidations and relocations.
Results
- $567/month in immediate savings
- $20,421 total savings over a 36-month agreement
- 47% of outdated devices addressed with a structured refresh strategy
- Branch-level billing implemented, eliminating manual accounting work
Beyond cost reduction, the organization now benefits from a proactive support model, improved document quality, and a reduced burden on IT and finance.
Built for Scale
After an unsuccessful attempt to exit their prior manufacturer partnership with a local provider, this organization needed more than cost savings- they needed confidence. FlexTG delivered strategic planning, national support, and peer validation from another top-five staffing firm. The result is a stable, modern print environment designed for flexibility, clarity, and long-term operational success.
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