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Energy Provider Enjoys Large Cost Reduction on Print

Print Case Study: National Energy Provider

See How This Energy Provider Cut Costs Dramatically

National Energy Provider Print Case Study

A Growing Enterprise Facing Print Complexity

With more than 18,000 employees, over 130 U.S.-based sites, and annual revenue exceeding $28 billion,
this national energy provider had scale but lacked print cohesion. Over time, their print environment became
fragmented, with multiple vendors, inconsistent lease agreements, and a wide range of device types spread
across 19 states.

The result was a decentralized, reactive approach to managing print- one that created inefficiencies, obscured
cost structures, and drained internal resources.

A Strategic Shift Toward Centralized Print Management

Flex Technology Group began by conducting a full audit of the company’s print landscape- assessing vendor
relationships, active leases, and device diversity. From that analysis, it became clear that a unified, enterprise-wide approach was needed to eliminate complexity and regain control.

First, the company transitioned to a single-source print partner by consolidating vendors and unifying service delivery under FlexTG. This was formalized through a Master Lease Agreement and Master Service Agreement,
which brought consistency, transparency, and control to their print operations nationwide.
To keep the partnership aligned and dynamic, FlexTG introduced Quarterly Business Reviews (QBRs) and assigned a dedicated Client Relationship Manager (CRM) to track progress, respond to needs, and guide long-term planning.

Streamlining Devices for Greater Efficiency and Uptime

Standardizing on consistent print hardware across all U.S. locations was a key piece of the strategy. FlexTG replaced a mixed fleet of aging, mismatched equipment with reliable, uniform devices – simplifying maintenance, improving uptime, and easing IT support burdens.

This also enabled centralized software rollouts, standardized security protocols, and streamlined user training – creating a more cohesive, resilient print environment across all locations.

The Impact

FlexTG’s engagement delivered tangible improvements across cost, visibility, and service quality. By transitioning to a single-source national print strategy, the company eliminated fragmented vendor relationships and brought oversight to 134 U.S. locations.

Key outcomes included: 

The solution delivered measurable value across cost, efficiency, and oversight:

  • Annual cost savings through vendor
    consolidation and more efficient lease structure

  • Improved visibility and control via centralized
    reporting and ongoing QBRs

  • Reduced internal workload through vendor
    reduction and CRM support

  • Stronger service consistency and standardized
    device performance

  • Ongoing partnership renewal, reinforcing the
    value of long-term collaboration

Turning Print into a Strategic Asset

For large enterprises, operational complexity is often unavoidable, but it does not have to be unmanageable. By simplifying and standardizing their print environment, this large-scale energy provider transformed a burden
into a streamlined, scalable print solution for energy.

This shift enabled faster service delivery, greater visibility into usage, and stronger compliance
across departments. The result was a cohesive print foundation designed to actively support the organization’s broader operational goals.

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