A national educator in technical training, headquartered in Scottsdale, AZ, operates across 13 campuses and has trained over 200,000 graduates. This educational institution offers specialized programs in automotive, diesel, collision repair, motorcycle and marine technician training, welding technology, and CNC machining.  

Their broad range of programs brings extensive and complex operational needs, particularly in managing their printing infrastructure. Meeting these requirements demands a flexible strategy that effectively supports all the printing needs for each program. 

The Challenge 

The educational institution previously had a national copier agreement with Canon, but they encountered issues related to expansion. Faced with pressure to expand their printer fleet, they experienced redundancy and inefficiencies with devices that impacted operations.  

Canon technicians struggled to support the diverse and widespread assets of the campuses effectively, leading to increased downtime and delays. 

Solution by FlexPrint 

To address these challenges, the school partnered with FlexPrint, a member of the Flex Technology Group- a national managed print services provider. FlexPrint implemented a unified managed plan that included devices from Canon, HP, and Ricoh, offering a vendor-neutral approach that ensured each campus had the appropriate tools for its specific needs. This strategy allowed the school to avoid being tied to a single manufacturer, maximizing flexibility and efficiency. 

FlexPrint launched a pilot program at the school’s Orlando campus, which was highly successful. The positive outcome built trust and provided a model for national expansion.  

By entrusting FlexPrint with all print services, this educational institution significantly reduced the time their IT team needed to dedicate to print management. 

Key Benefits 

1. Single-Source Solution for Nationwide Coverage 
   By consolidating print services under FlexPrint, the institution streamlined operations across all campuses, reducing costs and improving productivity. 
2. Manufacturer-Agnostic Approach 
   FlexPrint’s capability to manage devices from multiple manufacturers, including Canon, HP, and Ricoh, allowed the institution to equip each location with the best hardware and services for its needs, enhancing functionality without the constraints of a single-vendor contract. 
3. Increased Reliability and Preparedness for Expansion 
   The partnership prepared the school for future growth, ensuring their printing operations were in capable hands with a trusted partner. 

Results 

This partnership illustrates the impact of a tailored managed print service solution for large educational institutions. FexPrint was able to  increase operational efficiency and allow their internal IT to focus on strategic priorities outside of print management, to better empower the school to deliver high-quality technical education and training across its 13 campuses.