How FlexTG Saved $2.53M for a Construction Leader

Building Reliability: How a Family-Owned Construction Leader Saved $2.53M On Print

Introduction

A family-owned leader in construction for more than 150 years, this company manages large-scale projects across healthcare, education, government, and residential markets. With 14 offices and nearly 230 active job sites, print plays an unexpectedly critical role, producing CAD drawings, project schematics, invoices, and branded marketing materials.

Behind the scenes, their print setup was working against growth. A tangle of vendors, fragmented invoicing, and service delays that often stretched a week left field teams frustrated and IT resources drained. With so much riding on fast, reliable output, they needed a smarter, consolidated print strategy. Partnering with FlexTG, the company was able to replace vendor chaos with a unified system, simplify invoicing for project managers, and recover millions of dollars in costs while introducing new accountability to every site.

About the Company (Overview)

Founded in the 1870s and still family-owned after six generations, this construction and real estate development firm has grown into a global leader in its field. With over 3,000 employees and more than 45 offices worldwide, it manages some of the most complex projects across healthcare, education, government, residential, and other sectors. Known for pairing 150 years of experience with a modern, forward-looking approach, the company provides a full spectrum of services, including pre-construction, planning, construction management, general contracting, and facilities solutions. At its core, the firm is driven by a commitment to safety, quality, and stronger communities, delivered through innovation and a client-first approach.

The Challenge (Before FlexTG)

With operations stretching from regional offices to more than 200 active job sites, the company’s print environment simply wasn’t built to keep pace. A patchwork of vendors and more than 20 device models, many managed through a third-party consultant, left teams without clear accountability and turned print into a constant source of frustration in the field.

Delays became routine. Service calls sometimes dragged on for a week, and equipment moves often missed the very project timelines they were meant to support. Billing confusion left project managers without a clear path to recover costs, while IT lacked the visibility to track spending or performance. Even in marketing, where advanced production technology was available, limited training meant the tools rarely delivered their full value.

Instead of acting as a reliable backbone, print had become a daily source of wasted time, added expense, and missed opportunity. The company needed a system built for consistency and scale, one that could support projects as reliably as the crews delivering them.

The FlexTG Solution (Implementation)

FlexTG restructured the company’s print environment from the ground up. The fleet was consolidated from more than 20 device models to just three standardized platforms, creating consistency across sites, simplifying service, and significantly reducing costs. Every office and job site now had the right equipment in place, reliable devices sized to the work they supported, giving teams confidence that print would no longer hold up progress.

Billing was also overhauled to eliminate confusion. Each job site received customized invoices integrated directly into the company’s CMiC accounting system, giving project managers a clear monthly view of lease and service costs and allowing them to recover expenses without delays or guesswork.

A dedicated account management structure was introduced, complete with quarterly business reviews, performance metrics, and proactive oversight that had never existed before. Service response times became measurable, accountability was restored, and IT finally had visibility into usage and spend.

FlexTG also invested in people. Marketing teams received hands-on training to make full use of production equipment, including Pantone-accurate output for signature brand colors. Looking forward, the company is preparing to implement secure, cloud-based printing to replace legacy servers and enable flexible follow-you printing across sites, ensuring the system continues to evolve with its needs.

1. Consolidate

From 20+ to 3 device platforms

2. Streamline

Standard across 200+ jobsites

3. Control

CMiC-integrated Billing

4. Empower

Marketing + Training + Accountability

BEFORE FLEXTG

20+ different device models from multiple vendors, hard to manage and service

Service delays up to 7 days for critical repairs

Fragmented invoicing made it difficult to charge costs back to project owners

No visibility into print usage or performance

Marketing teams had advanced devices but no training

AFTER FLEXTG

3 standardized device types (one for jobsites, one for offices, one for marketing): simpler, consistent, easier to support

Same-day to next-day service with measurable SLAs and proactive monitoring

Customized invoices by job site, integrated with CMiC system for seamless cost recovery

Quarterly reviews with detailed reporting, giving IT and finance clear oversight

Hands-on training provided, enabling accurate brand colors and efficient use of production equipment

The Impact (Results & Metrics)

FlexTG’s partnership delivered measurable results that reshaped the print environment into a lean, reliable, and cost-efficient operation. The outcomes were immediate and significant:

$2.53M saved over the new five-year term

47% reduction in overall print costs compared to previous contracts

Faster service response, ending week-long delays that once stalled job sites

Simplified invoicing across 230+ job sites, fully aligned with CMiC for seamless cost recovery

Empowered teams, from field staff printing CAD schematics with color clarity to marketing groups producing brand-consistent materials

What was once a fragmented, inefficient system is now a streamlined, data-driven operation. The company gained the accountability and cost control it needed while freeing project managers and IT staff to focus on what matters most—delivering high-quality projects on time.

Looking Forward (Future with FlexTG)

With a stronger print foundation in place, the company is preparing for the next phase. Plans include adopting a secure, cloud-based print solution to eliminate legacy servers and enable flexible “follow-you” printing across offices and job sites. FlexTG will also continue refining billing and reporting through CMiC, keeping project costs transparent and controlled.

The partnership has already delivered measurable savings, faster service, and greater accountability. As the company takes on new, complex projects nationwide, FlexTG stands ready as the long-term partner that keeps its print ecosystem reliable, efficient, and built for growth. Together, they are laying the foundation for a print ecosystem that’s smarter, more agile, and built to support the demands of modern construction.