Product & Service Training​

FlexTG is passionate about helping to eliminate the distractions that keep you from focusing on your mission by setting you up with the right technology and workflows to keep you moving forward. In order to ensure a successful and seamless adoption of your new technology, we provide training for anyone on your team for the lifetime of your contract!

Product & Service Training

FlexTG is passionate about helping to eliminate the distractions that keep you from focusing on your mission by setting you up with the right technology and workflows to keep you moving forward. In order to ensure a successful and seamless adoption of your new technology, we provide training for anyone on your team for the lifetime of your contract!

User Confidence through Training

Our training specialists will work to help your team to master the ins and outs of your new technology so you can work smarter. With thorough knowledge of your technology and workflows – and the confidence that comes with it – your team can work more efficiently, utilizing short-cuts and powerful security features to gain a competitive advantage in the marketplace.

Training, Throughout the Lifetime of Your Contract

But what happens if you have a new team member or you have a question about your technology? No problem. We offer training throughout the lifetime of your contract, so we are always just a call away if you need someone to talk you through a question or you want on-site training for new employees.

What Does Training Entail?

FlexTgs’s training can look and feel anyway that you’d like it to – we customize each of our training sessions to meet the unique needs of your organization. We are happy to come to your office and walk each department through their most common workflows, setup a remote training session for specific questions and even have been known to prepare custom how-to videos for you to reference for years to come! Anything you need, we are here to help.

Request Training

Click the button below to request training or to ask a question! We’d be happy to assist you.

Training Videos & Instructions

View FlexTG’s collection of custom-made instructional videos and documentation designed to help you make the most out of your FlexTG technology!

Additional FlexTG Technology

This video will walk you through step-by-step instructions detailing how to use the features of the Ricoh Interactive Whiteboard or Interactive Flat Panel Display (IFPD) with the Windows 10 Controller. This video highlights common uses of the IFPD. You will see how to open the Remote Software from the PC icon to allow users to join with the IP address & pin from the Whiteboard. The video reviews all the Pen Tool features including the Touch Tool, Grid Backgrounds, Arrows/Symbols & Shapes, Undo & Redo options and the Zoom options. The video will show you how to upload files, save files as a PDF and template option for the screen. You will see how to toggle between the Whiteboard and the Windows PC and how to take screen shots from Windows 10 PC.

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Is your organization manually processing reimbursements? Save precious time and ROI by automating the reimbursement process for your remote and onsite teams.

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Microsoft 365 Applications

This video will show how Microsoft Teams is a collaboration app that helps your team stay organized and have conversations—all in one place. Similar to apps like Zoom, Jabbar & Slack. With Teams you can have one-on one & group conversations, video conferences & meetings and share files for collaboration. You will see how Microsoft Teams allows your remote and on-site employees to communicate and collaborate in real time and in a way that is simple, flexible and effective, like sharing files in a chat and starting a video conference from a group chat. The video shows you how Teams integrates with apps like MS Word, Excel, PowerPoint, OneNote, SharePoint, and Outlook.

This video will provide a tutorial on how to access the Microsoft Office Applications online.

This video will walk you through step-by-step instructions detailing the many ways you can call someone in the Microsoft Office 365 Teams application. It will show you where to access the phone icon in your Teams navigation bar to select or search from your contacts. You will see how you can use the command bar to call someone by name or email. The video will also show how you can make a call directly from a Team Chat.

This video will walk you through the various ways that you can view files when working in Teams. We will share how to select the way you want to open or view a file type in an application by selecting the More Options(…) next to the file. You can make any edits or changes to the file while it’s open and then save again in the original file format.

This video will explain what Channels are, how you use them and will even walk you through how to create a Channel in the Microsoft Teams App. Channels are team-based collaboration areas accessible via the Teams tab underneath the Chat menu in the left-hand navigation bar in Teams. The video will show how you can use Channels for conversations, meetings or share files with your team members regarding specific topic, departments, or a project a team is working on. You will see how the tabs at the top of your Channels can link to your files, apps, services and how you can add additional apps.

This video will show you how to use the Chat and Group Chat features in the Microsoft Office 365 Teams application. We will walk you through how to you create a new Chat in Teams from the Chat icon on the navigation bar. It will also show how to make a Group Chat by adding additional people into the chat.

This video will walk you through step-by-step instructions detailing how you can share your screen in the Microsoft Teams App. You will see where the Share Screen icon is in the tool bar of your Teams App. The video shows how you can choose which screen or monitor you want to share. Once you are finished with what you want to share, the video will show how you can stop presenting or sharing your screen.

This video will walk you through the various ways that you can view files when working in Teams. We will share how to select the way you want to open or view a file type in an application by selecting the More Options(…) next to the file. You can make any edits or changes to the file while it’s open and then save again in the original file format.

This video will provide step-by-step instructions detailing how to schedule a Teams meeting in the Microsoft Office 365 Teams application. We will show you where to access the calendar icon in your Teams navigation bar, how to select a desired date and time for your meeting as well as how to utilize the Scheduling Assistant to check availability for attendees. The video will also show how you can schedule a meeting directly on your Outlook calendar by clicking on the New Teams Meeting icon in the ribbon bar.

This video will showcase Microsoft Outlook as a personal information manager. While Outlook is primarily used as an email client, it also includes many other helpful functions. This video will show you how Outlook can help you manage your email messages, calendar, contacts, and tasks. And Outlook integrates with things like Teams, Yammer, OneNote and more which can help your team improve communication and time management.

This video will provide a tutorial on how to access the Microsoft Office Applications online.

This video will show how you can add a Conference Room to a calendar event in the Microsoft Office 365 Outlook application. It will show you how to double click on your Calendar event desired date & time and double click the Location tab. You will see how to select the desired Conference Room and select OK. Once you have that selected the Conference Room will now be added into the Location field for the Calendar event.

This video will show how you can add create email templates the Microsoft Office 365 Outlook application. It will show you how you can select the View Template icon in the ribbon bar from a new email message. Click the + Template to then create and name your desired template to use for common and quick replies and messages.

This video will provide a tutorial on options for attaching files in Outlook. Collaboration and sharing files via email allows for multiple people to work together in projects, with email chains presenting a flow of communication between several individuals, providing them all with access to the same files and information.

This video will walk you through how to setup an Automatic Reply in Outlook. You will see how to go into the Account Information section of Outlook and select the Automatic Reply icon. The video will walk you through the selection of the desired dates and times for your Out of Office replies. You will also see how to turn off your Automatic Replies once you return.

This video will provide a tutorial on how to create & leverage Folders in Outlook to keep your Inbox organized and to help you stay productive and working more efficiently throughout your day.

This video provides insight on the many benefits of using Microsoft Planner, a team-work oriented tool that can be used within an organization including team management, file sharing, and organization.

Microsoft Planner is a planning application available on the Microsoft 365 platform and is available to premium, business, and educational subscribers.

This video will provide a tutorial on how to access the Microsoft Office Applications online.

This video provides insight on the many benefits of using Microsoft Forms, a great way to easily create surveys, quizzes, polls and other types of forms. Microsoft Forms generates real-time reports by collecting data and can be exported to Microsoft Excel.

This video will provide a tutorial on how to access the Microsoft Office Applications online.

Have additional questions?

Feel free to reach out directly to FlexTG’s team of expert trainers who can walk you through leveraging your FlexTG equipment to its fullest ability. We look forward to hearing from you!

Get in touch with FlexTG today.