Modernizing Government Print Infrastructure

Modernizing Government Print Infrastructure with FlexTG Across 600+ Devices

Customer Profile

Among the largest and most dynamic in Georgia, this county government provides essential services to nearly a million residents daily. Its public services include 27 fire stations, more than 30 parks and recreation facilities, and dozens of administrative and social service offices.

Efficient print and document infrastructure supports thousands of employees and a wide range of daily public interactions. Keeping this infrastructure up-to-date, secure, and cost-effective is essential to maintaining the high standard of service the county is known for.

The Challenge: Modernizing an Outdated Print System

After nearly three decades with the same print services vendor, the county faced significant challenges from outdated technology, limited service responsiveness, and rising operational costs. As the five-year contract renewal approached, leaders recognized the need for modernization.

Their goals included upgrading aging equipment, improving support and reliability, cutting costs by aligning devices to actual departmental needs, and laying the groundwork for secure, digital print management. Meeting these objectives required a partner capable of managing complex logistics and delivering consistent results across a large, multi-department network.

The Solution: Comprehensive Sharp-Based Print Deployment

Flex Technology Group, through Standard Office Systems, designed a tailored print solution to meet the county’s unique requirements. More than 600 Sharp multifunction devices were deployed strategically across all county locations, with each facility receiving right-sized devices matched to their specific print volumes.

FlexTG handled installation, configuration, and the removal of old equipment- going beyond contractual obligations to ensure a smooth transition. Sharp’s integrated fax and network features consolidated legacy systems, streamlining workflows and reducing complexity. PaperCut print management software is planned for the next phase, providing enhanced security, tracking, and efficiency across the county’s print environment.

Results: Tangible Value Across Departments

The county gained immediate and measurable improvements, including:

Seamless Transition: 600+ new devices deployed across dozens of sites with minimal disruption
Consistent Service: Faster response times and proactive support raised departmental satisfaction
Optimized Device Placement: Right-sized solutions drastically reduced overcapacity and cut unnecessary costs
Future-Ready Systems: Planned PaperCut integration will introduce advanced security, “follow-me” printing, and deeper cost controls
Stronger Partnership: Trust in FlexTG grew from their commitment, community engagement, and delivery beyond contractual requirements

Serving 1M Residents

27 fire stations, 30+ parks, and multiple service offices

600+ Devices

Deployed Across Dozens of County Sites

600+ Secure Printing

PaperCut integration coming soon

15% Cost Savings

Right-sizing and reducing overages

Building for the Future: Efficiency, Security, and Community Impact

With a modernized print infrastructure and a strong, responsive partnership, the county is well-equipped for the challenges ahead. FlexTG has established a foundation of trust, innovation, and efficiency that benefits staff and supports reliable, high-quality service for the community. With Phase Two on the horizon and ongoing attention to security and cost management, the county is well-positioned to enhance its public sector print operations. The partnership provides a foundation for adapting to evolving technology needs while maintaining reliable service for the community.